ANNOUNCEMENT:  Pixafy has been awarded the 2023 BigCommerce New Agency Partner of the Year
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Crafting Strong Digital Experiences: Our Expertise, Your Success

From strategy, implementation, and creative execution, discover how our services can elevate your brand.

Discovery

Understanding Your Needs: We conduct discovery and planning sessions to precisely identify necessary actions. We actively assess your current commerce ecosystem, identifying strengths, weaknesses, and opportunities for enhancement.

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Design

Crafting Seamless Experiences: We integrate front-end design, back-end engineering, and customer data analysis to perfect the conversion journey, ensuring a smooth and effective user experience.

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Architecture

End Guesswork, Embrace Facts: Stop guessing and start building a superior commerce strategy with our help. We gather, analyze, and leverage critical user data to inform your decisions and enhance your results.

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Integration

Integrate with Ease: Our team excels at seamlessly connecting e-commerce platforms with essential back-office systems, including ERP, OMS, POS, PIM, and WMS, ensuring smooth operations across your business.

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Development

Bring Your Vision to Life: Our expert developers specialize in constructing your e-commerce website and implementing custom features to precisely meet your needs.

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Support

Empower Your Business with Pixafy: We provide a full suite of services to ensure your e-commerce success. From ongoing post-implementation support to digital marketing strategies like SEO, SEM, PPC, CRO, and email marketing, we've got you covered.

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Discovery

Comprehensive Ecommerce discovery & requirements elicitation

The discovery and requirements elicitation process is crucial for identifying and defining the project's needs and objectives. Through interviews, questionnaires, and observations, stakeholders are engaged to ensure all requirements are clearly understood from the beginning. This meticulous analysis and documentation create a comprehensive blueprint, aligning the software with business goals and user expectations, thus preventing costly revisions and enhancing project success.

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Project Team Introductions & Kickoff
We start by introducing the project team and stakeholders, followed by outlining our work processes, including sprint planning, milestones, and issue tracking. We then discuss the project's goals, milestones, risks, and constraints, alongside the timeline, budget, and next steps, ensuring everyone is aligned and clear on the path forward.
Project Scope & Business Requirement Documentation
We conduct project scoping sessions to create the Business Requirements Document (BRD). Following these sessions, we further refine the scope through additional requirements elicitation, confirming the features and functionality initially discussed during the pre-engagement phase.
Integrations
During this stage of discovery, we focus on discussing integration with back-office systems and any necessary third-party systems via extensions, modules, or custom solutions.
Technical Design
Creating the Technical Blueprint: Once we've confirmed and documented the full scope, features, functionality, integrations, extensions, modules, and use cases, we can craft the technical design document. This includes a detailed diagram that illustrates each system and the flow of information between them.
Data Analysis & Mapping 
Data is crucial to any e-commerce implementation. In the discovery phase, we review and discuss data formats, templates, and synchronization methods, and we also collect sample data for preliminary analysis.
Project Plan & Work Breakdown Structure
The final step in our discovery process is the creation of the Project Plan and Work Breakdown Structure these two documents will be the blueprint for the project sprint planning, milestones, and task deliverables.
Design

Customer focused design: to engage, Convert, and grow

We transform brands into industry leaders by crafting engaging shopping experiences that drive conversion. We're fully committed to designing an e-commerce shopping experience that captivate and convert. We ensure your first interaction with shoppers is impactful and successful.

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User Experience Design (UX)
Our design team excels in crafting user experiences that drive sales, whether for established brands or newcomers. We prioritize thoughtful strategies, wireframing, and high-quality design to captivate your customers.
User Interface Design (UI)
Our design team develops functional user interfaces, focusing on colors, button styles, and interactions to enhance customer engagement. Our UI principles deliver a consistent, branded experience throughout the buying journey, positioning your brand as a leader.
Customer Experience Design (CX)
Our designers are seasoned eCommerce strategists who integrate customer insights into every aspect of design. We meticulously map out pre-purchase and post-purchase paths, focusing on touchpoints, actions, and emotions between your brand and your customers.
Wireframing
We prioritize high-fidelity wireframing, a crucial phase that sets us apart from other agencies. Our approach lets you concentrate on key elements like user flow, hierarchy, and functionality. Clients find our focused wireframing invaluable for crafting the customer experiences their customers desire.
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Architecture

Transforming Businesses with Cutting-Edge Solutions

Pixafy architects and designs a scalable and robust e-commerce solution to ensure top performance. Our process includes defining application components, integrating back-office systems, and optimizing data management. We prioritize scalability to handle growing traffic and business needs, ensuring a resilient platform that supports user demands and drives growth for years to come.

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Information Architecture
Information architecture assists in creating the User Experience (UX) by working with the design team to strategically place content where it's most impactful on the website, ensuring a competitive edge.
System Architecture
The system architecture of an e-commerce solution is the blueprint. It defines how the system will function, how it will meet user demands, and how it can scale as your business grows.
Performance Optimization
Our experts dive deep into your ecosystem—from inventory and shipments to payments and processes—and craft a comprehensive solution making it better than ever.
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Em Empower

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Integration

Streamline your business with seamless integrations

Pixafy expertly integrates applications, third-party services, and platforms to elevate your e-commerce operations. We specialize in integrating ERP, payment gateways, shipping providers, inventory systems, and CRM tools (to name just a few) to improve your customers' shopping experience. Whether through APIs or custom integration, we ensure smooth data exchange and system coherence. Our strategic approach reduces manual work, boosts operational efficiency, and drives growth.

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Back-Office Systems
We ensure your ERP and backend systems are seamlessly integrated with your e-commerce platform. With extensive experience in API, and custom integrations for BigCommerce, Adobe Commerce, and Shopify, we connect crucial backend tools like sales reporting and product data management systems. As integration partners with leading technologies, we also offer pre-built connectors for quick installation.
3rd Party Services
If you need assistance with integrating or customizing a plugin, extension, module or application, we are here to help. We specialize in installing, customizing, and integrating e-commerce applications and plugins for BigCommerce, Adobe Commerce, and Shopify.
Technology Recommendations
Not sure which technology to use? We can recommend the tech stacks that have brought the most success to our clients. As tech partners with industry leaders, we ensure you get the best solutions.
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Development

Build, improve, expand

We tailor our development to meet your unique business needs, using the latest technologies to craft seamless, user-friendly experiences for your customers that drive revenue, and growth.

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Transaction graph | Pixafy
Development Is Our Business
Development is central to everything we do at Pixafy. Whether you need a new e-commerce site, a general information website, a revamped customer experience, or improved conversion rates, we are ready to help you succeed.
Custom Functionality
Need a feature or functionality that isn’t available out-of-the-box with BigCommerce, Adobe Commerce or Shopify? We can develop custom functionalities and features tailored to your needs, ensuring your e-commerce platform delivers the optimal shopping experience.
Headless Development
Looking for lightning-fast speeds, a fully customized experience, and easy content management? Consider going headless. We develop headless e-commerce solutions using BigCommerce and Shopify carts.
Code Review and Audit
At Pixafy, meticulous attention to detail is crucial. We emphasize quality assurance and code reviews, rigorously testing every site feature well before launch. Plus, we provide 30 days of free maintenance post-launch to ensure you are fully supported on your path to success.
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Support

Augment, assist, or piece of mind

At Pixafy, we tailor our support options to fit your business needs and budget. Whether you need extra help during peak seasons, ongoing assistance, or enhancements, our experts are ready to ensure your ecommerce platform performs flawlessly. We handle everything from troubleshooting to updates, making us your reliable partner for ecommerce success.

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Ad-Hoc
Do you just need assistance or support if, and when needed?  No worries, we can provide ad-hoc support.
Monthly Service Packs
Do you have monthly business initiatives or needs requiring ongoing monthly support?  No worries, we are here to help and will work with you to develop the best plan for your business and bottom-line.
Quarterly Service Packs
If monthly support is not for you, don't worry we can provide a quarterly support plan to ensure you're covered during your busy season, or maybe just for piece of mind with out the monthly commitment.
Custom Support Options
If you are thinking of something more specific or unique for your business, let's talk. We are more than happy to discuss and develop something unique for you. We understand that supporting your business is not always a one-size-fits-all approach.
Digital Marketing Services
Do you need SEO, SEM, PPC, or Email Marketing support?  Then are team of experts are here to help on a monthly, quarterly, or per-project basis.
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Transforming businesses through digital commerce enablement.

At Pixafy, we excel in creating comprehensive digital ecommerce experiences. Our team specializes in design, development, integration, and support, seamlessly connecting with essential back-office systems like ERP, OMS, POS, PIM, and WMS. Contact us today to tailor services to your needs.

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